Convention Services Manager
$77,000–$80,000 year
On-siteSeattle, Washington, United States
Job Summary
Coordinate and service all assigned group meetings and events from contract handoff through completion, leading BEO meetings to ensure departmental alignment. Prepare detailed function resumes, conduct pre- and post-conference client meetings, and respond to needs promptly while maintaining on-site presence for evenings and weekends. Achieve approximately 4–5 catering contracts monthly by developing proposals and building long-term partnerships, while ensuring accurate event billing and system entry into HMS/CRES platforms. Manage CRM data, support month-end reporting, and coordinate pre-arrival amenities. This role requires flexible availability including holidays and offers competitive salary ranging from $77,000 to $80,000.
Required Qualifications
- 2–3 years of experience in convention services, catering, or hotel group sales
- Strong understanding of event planning, banquet operations, and group servicing
- Experience with hotel systems (HMS / CRES) and CRM platforms
- Exceptional organizational and time management skills
- Strong communication and relationship-building abilities
- Ability to manage multiple events in a fast-paced environment
- Flexible availability, including evenings, weekends, and holidays
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