Controls Services Account Manager
On-siteColumbia, Maryland, United States or Norfolk, Virginia, United States
Job Summary
Lead consultative engagements to diagnose customer needs, operational pain points, and long-term building performance goals within the building automation and smart-building technology market. Educate clients on remote monitoring platforms, cloud-based analytics, AI-enabled optimization, and automated fault detection to develop ROI-driven proposals highlighting energy savings and operational efficiencies. Execute strategic sales plans to pursue system upgrades, retrofits, and migrations from existing and competitor platforms while promoting service agreements including remote support, cloud subscriptions, and preventive maintenance programs. Manage assigned account portfolios, collaborate with engineering and operations teams to deliver aligned turn-key HVAC retrofits, and serve as a strategic advisor for improved building performance and reduced energy consumption.
Required Qualifications
- 5+ years of experience in building automation, HVAC controls, smart-building technology, or related technical industries
- Proven success in consultative, solution-oriented selling, ideally involving remote monitoring, digital services, or AI-driven platforms
- Strong understanding of BAS, control theory, energy management, and emerging intelligent building technologies
- Ability to interpret building plans, specifications, and technical requirements
- Excellent communication, presentation, and relationship-building skills
- Self-motivated and organized with the ability to manage complex sales cycles
- Valid driver's license
- ability to travel regionally as required
Desired Qualifications
- Experience selling remote monitoring platforms, cloud analytics, or AI-based building optimization products
- Familiarity with major BAS platforms (e.g., Tridium/Niagara, Honeywell, Alerton, Johnson Controls, Siemens)
- Ability to articulate the value of FDD, machine learning, and predictive maintenance technologies to non-technical and technical audiences
- Experience working with building owners, facility managers, mechanical contractors, or energy services organizations
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