Control Manager - Associate
On-site · Ohio, United States
Job Summary
Associate Control Manager in CCB at JPMorganChase focused on compliance and risk management. Collaborate with stakeholders to analyze risk and control environments, design/monitor controls using digital tools, automation, and data analytics; support Risk & Control Self-Assessments and control program initiatives; leverage KPI/KRI data to drive decisions; advance program initiatives while aligning with regulatory requirements; bring digital risk management, automation, AI, and agile practices to the role; manage Issue Management forums (Emerging Issues and closure) and assist with executive materials and meetings; ensure evidence collection and compliance for issue actions; develop executive-level summaries and communications for leadership.
Required Qualifications
- 3 years in financial services, with experience in controls, audit, quality assurance, or operational risk management
- Understands basic risk and control concepts, follows escalation procedures, and identifies straightforward risks with supervision
- Supports change initiatives, learns change management tools and processes, and assesses impact with supervision
- Develops persuasion skills using basic facts, engages stakeholders in discussions, and seeks support for complex negotiations
- Builds working relationships with internal stakeholders, communicates clearly, and understands stakeholder needs with guidance
- Creates basic presentations with guidance, writes clear and concise documentation, and engages in discussions through active listening while developing the ability to summarize and confirm understanding
- Contributes to team goals, collaborates across groups, and promotes an inclusive environment with support
- Participates in lessons learned sessions with guidance, captures project insights and challenges, applies past learnings to current work, and requires support structuring knowledge transfer effectively
- Organizes and compares basic information, applies structured approaches to simple problems, evaluates options to make straightforward fact-based decisions, and draws conclusions with guidance while identifying relevant stakeholders
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