Control Manager - Associate
On-site · Plano, Texas, United States
Job Summary
Sr. Associate Control Manager within JPMorganChase's Consumer and Community Banking (CCB) organization, responsible for identifying and mitigating compliance and operational risks, advising stakeholders on risk and controls, designing and monitoring controls with automation and data analytics, reviewing program data (KRI/KPI) and producing reports, leading Risk & Control Self-Assessments and control program initiatives, and applying digital risk management, agile methods, and automation to drive improvements. Role emphasizes collaboration with executives, regulatory compliance, and proactive risk mitigation to support secure and efficient operations.
Required Qualifications
- Over 5 years’ experience in financial services, specializing in controls, audit, quality assurance, or operational risk management
- Applies risk management practices independently, escalates concerns, and assists others with standard risk issues
- Analyzes routine and moderately complex data, identifies key issues, and supports analytical tasks
- Utilizes change management resources, minimizes disruption, supports stakeholders, and escalates complex changes
- Demonstrates data literacy by communicating insights, applying controls, and assisting with data-related tasks
- Makes sound decisions in routine and moderately complex situations, evaluates alternatives, and delivers timely outcomes
- Influences others using facts and data, facilitates solutions, and escalates complex matters as needed
- Builds productive relationships with internal stakeholders, adapts communication, and assists with engagement
- Creates and delivers effective presentations, applies design principles, and supports presentation preparation
- Applies systems thinking to recognize interrelated components, describe impacts, and solve problems
- Collaborates across functions, promotes inclusivity, accepts responsibility, and works productively with peers and stakeholders
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