Contractor Sales, Inside LBM & Hardware
On-siteMaynard, Massachusetts, United States
Job Summary
Greet and assist customers in person and on the telephone while accurately inputting transactions, quotes, and returns into the POS system. Recommend specific products and solutions based on customer requirements, cross-sell to increase average order size, and maintain displays to ensure a safe, organized environment. Educate clients on terminology, features, and benefits, referring credit applications and bad checks to the Credit Department. Remain current on local codes, product developments, and vendor training while maintaining proficiency in technology and following all company policies and safety procedures.
Required Qualifications
- Ability to operate computer equipment
- Ability to do math
- Ability to read orders
- Ability to follow instructions
- Ability to communicate with customers, other employees and supervisors using verbal and written skills
- Good interpersonal, communication, customer service skills
- Telephone etiquette
- Knowledge and ability to use safe lifting techniques
- Ability to stand up to 8 hours at a time
- Manual dexterity
- Ability to reach overhead to grasp materials
- Ability to sit, climb or balance
- Ability to lift, twist, and bend, stoop or squat to floor level on a repetitive basis
- Strength: regularly lift, carry, push or pull up to 50 pounds
- Be aware of and follow the We Believe statements and MSDT ECET objectives
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