Contract Business Analyst
HybridOxford, England, United Kingdom
Job Summary
Analyze and document As-Is Product Recall processes across Supply Chain and Manufacturing, working closely with stakeholders to understand existing processes, challenges, and pain points. Facilitate workshops and discussions with cross-functional teams to define To-Be processes, while identifying gaps, inefficiencies, and opportunities for improvement. Document and communicate current and future-state processes clearly, collaborating with stakeholders across E-Commerce, Supply Chain, Manufacturing, and Customer Services to ensure requirements are understood and captured. Challenge existing processes to uncover underlying needs and support the business in transitioning from current to agreed future states.
Desired Qualifications
- You care deeply about producing high-quality work that delivers real value
- You're comfortable navigating ambiguity and solving complex problems collaboratively
- You bring strong expertise in your craft, alongside a willingness to keep learning
- You communicate clearly and build trust quickly with clients and teammates
- You're pragmatic, adaptable and outcome-focused
- You value low-ego collaboration and enjoy working as part of multidisciplinary teams
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