Contract - Bilingual Translation Coordinator (English/Canadian French) | Onsite - Markham, ON | Open to Canada-based candidates only
On-siteMarkham, Ontario, Canada
Job Summary
Coordinate and prioritize English to Canadian French translation requests with the external partner, ensuring timely delivery and quality compliance. Provide governance for all French translations by reviewing accuracy, consistency, and adherence to brand guidelines while serving as the liaison between internal teams and the vendor. Establish best practices for intake standards, version control, and approvals; manage demand and capacity by prioritizing requests based on urgency and escalating issues as needed. Maintain translation memory, attend content meetings early in the product lifecycle, and own the audit trail for all deliverables. This role bridges operations, quality, and strategy for a consumer health client in Markham, ensuring accurate translations for internal teams and customers.
Required Qualifications
- Bachelor's degree in Business, Communication, Linguistics, or related field (or equivalent professional experience)
- Bilingual proficiency: Native speaker or C1+ proficiency level in English and Canadian French (both required)
- 5+ years of experience coordinating translation or localization work in a corporate environment—whether in-house localization teams, agencies, or marketing operations
- Process-oriented mindset: You're comfortable operating within governed processes, with clear intake standards, version control, approvals workflows, and audit trail expectations
- Strong organizational skills with the ability to juggle multiple concurrent requests and competing deadlines without losing sight of quality
- Excellent communication and interpersonal skills — you work effectively with internal stakeholders (marketing, operations, compliance, leadership) and external partners (translation vendor, QA teams)
- Problem-solving ability: When capacity issues or translation quality concerns arise, you diagnose the root cause and work collaboratively to resolve them
Desired Qualifications
- English ↔ Canadian French workflows are a strong plus
- Experience managing bilingual labelling (PLL) and Health Canada guidelines — strongly encouraged
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