Continuous Improvement Director
$115,000–$130,000 year
On-siteJamaica, New York, United States
Job Summary
Lead Lean, Six Sigma, Kaizen, and continuous improvement initiatives across airline catering operations by identifying inefficiencies, analyzing workflows, and implementing corrective actions. Partner with Operations, Production, Supply Chain, and Quality teams to optimize productivity, reduce waste, and drive cost-saving initiatives through labor and process efficiency. Establish and monitor KPIs to measure results, conduct root cause analysis for recurring challenges, and train employees on problem-solving methodologies. Travel to all US units to ensure initiatives support food safety, HACCP compliance, and airline customer requirements while managing projects from planning through implementation.
Required Qualifications
- Bachelor's degree in a related field
- Lean Six Sigma Green Belt certification
- 7+ years of experience in continuous improvement, manufacturing, food production, aviation, or other high-volume operational environments
- Strong analytical, project management, leadership, and problem-solving skills
- Experience driving measurable business results through process improvement initiatives
- Experience working in high-volume, fast-paced, and time-sensitive operational environments
- Proficiency in Microsoft Excel, Power BI, ERP systems, and operational reporting tools
- Airport security clearance process completion
- Meeting all TSA and U.S. Customs requirements
- Obtaining appropriate airport-issued identification badge (e.g., SIDA, AOA, or equivalent)
- Ability to work long hours on foot and in environments with varying temperatures
- Flexibility to work different shifts (including nights, weekends, and holidays) based on business needs
Desired Qualifications
- Lean Six Sigma Black Belt certification
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