Content Strategy Specialist (Operations)
$70,000–$87,550 year
RemoteUnited States
Job Summary
Conduct quantitative and qualitative content audits to determine whether content should be retained, revised, consolidated, or removed. Organize and inventory large volumes of website content while maintaining accurate documentation and building detailed spreadsheets tracking status and ownership. Manage content review workflows using Bynder and other project management tools, then enter, migrate, format, and QA content in CMS platforms like WordPress, Drupal, and Sitecore. Develop page outlines, content models, and information architecture recommendations to support website redesigns and builds from discovery through launch. Present audit findings and recommendations directly to clients, explaining the rationale behind your work. Collaborate closely with strategists, designers, developers, and project managers throughout the development process to ensure projects remain organized and moving forward.
Required Qualifications
- 3–5 years of experience in digital content, content strategy, content operations, UX/content design, or a related field
- Experience supporting complex website redesigns, migrations, or builds
- Demonstrated experience conducting content audits, inventories, or other large-scale content analysis
- Strong proficiency with spreadsheets and comfort managing large, detailed datasets and content trackers
- Hands-on experience entering, formatting, migrating, or QAing content in CMS platforms such as WordPress, Drupal, or Sitecore
- Strong writing and editing skills for digital platforms, even though writing is not the primary focus of this role
- Exceptional organization, attention to detail, and follow-through
- Ability to manage multiple projects, priorities, and deadlines simultaneously
- Strong verbal communication and presentation skills, including experience presenting recommendations or work directly to clients or stakeholders
- Comfort collaborating across disciplines and responding thoughtfully to client questions and feedback
- Familiarity with SEO, accessibility, UX, and web content best practices
Desired Qualifications
- Agency or client-services experience preferred
- Curiosity, adaptability, and a willingness to learn new platforms, workflows, and technologies
- Interest in emerging AI tools and their applications to digital content work
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