Content Operations Executive
On-siteKuala Lumpur, Kuala Lumpur, Malaysia
Job Summary
Manage end-to-end product listing creation, updates, and maintenance across the EPOS platform, ensuring titles, descriptions, images, and pricing remain accurate and consistent. Review and moderate catalog entries to enforce compliance with marketplace guidelines, while monitoring for duplicates, missing data, incorrect categorization, and inactive SKUs. Support merchant onboarding by publishing products within agreed service levels and perform regular quality audits to resolve issues promptly. Collaborate with Commercial, Product, and Operations teams to optimize catalog operations, assist with new launches and bulk uploads, and contribute to process improvements and automation initiatives.
Required Qualifications
- Diploma or Bachelor's Degree in Business, Marketing, E-commerce, or a related discipline
- 1–3 years of experience in Content Operations, Catalog Operations, Marketplace Operations, Product Operations, or E-commerce
Desired Qualifications
- Experience from platforms such as TikTok Shop, Shopee, Lazada, GrabMart, foodpanda Shops, or other online marketplaces
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