Content Manager
Remote
Job Summary
Lead client conversations to define goals, guide decision-making, and present strategic recommendations. Own content strategy from concept through execution, ensuring alignment with business objectives, audience needs, brand voice, and regulatory considerations. Research audiences, industries, and competitive landscapes to inform strategy and day-to-day writing. Write, edit, and refine content across formats with a high bar for clarity, accuracy, and craft. Take independent ownership of workstreams, delivering polished work that meets expectations. Partner closely with clients to gather input, align on messaging, and incorporate feedback across iterative review cycles. Create and evolve toolkits, templates, and guidelines that support consistent, scalable content delivery. Build trusted client relationships through proactive communication and reliable follow-through. Collaborate with AEO/SEO, paid media, design, and development partners to deliver cohesive, multichannel content campaigns. Spot opportunities to improve content quality and strengthen strategic alignment. Available 8:00 am to 5:00 pm Pacific time.
Required Qualifications
- 7+ years of experience
- experience at a creative or digital agency
- experience leading client-facing projects
- experience crafting effective content strategies
- strong communication skills
- confidence presenting recommendations to senior stakeholders
- skilled writer and editor
- knack for producing polished, high-impact content across a wide range of formats like articles, webpages, emails, social, and display ads
- ability to bring clarity, consistency, and creativity to every piece of content
- ability to ensure alignment with brand voice, business goals, and audience needs
- collaborative, confident leader
- ability to excel at building relationships and working with cross-functional teams
- detail-oriented
- highly organized
- skill at managing time and establishing priorities
- ability to remain flexible to adapt to shifting client demands
- availability from 8:00 am to 5:00 pm Pacific time (PT)
Desired Qualifications
- Skilled at creating presentation decks that clearly articulate strategic recommendations
- Understanding of SEO, AEO, and GEO best practices for content, including keyword strategy, on-page optimization, and how content is evolving for AI-powered search
- Enthusiasm for integrating AI tools into content workflows when appropriate, without sacrificing quality or editorial judgment
- Familiarity with UX writing principles and best practices
- Comfort working in Figma and collaborating with design teams
- Excitement to build content that performs on social media, including through A/B testing
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