Content Designer Pleno
Hybrid · São Paulo, São Paulo, Brazil
Job Summary
Content Designer Pleno at Experian focusing on strategic language design for interfaces. Responsible for crafting clear, objective content for product interfaces and flows, structuring content to support the entire customer journey, and defining standards for tone, language, and best practices at scale. Collaborates with Product, Design, Research, Marketing, and Engineering to deliver solutions that balance clarity, impact, and business outcomes. Supports research initiatives to test understanding and effectiveness of content, contributes to AI-related content governance, and drives user adoption through onboarding strategies.
Required Qualifications
- Experiência em criação de content style guide
- Content Ops
- Experiência com produtos conversacionais/AI
- Domínio de jornada do cliente/usuário
- Content Design
- Conversational Design
- UX Design
- Product
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