Content Design Senior Associate
On-site · Bengaluru, Karnataka, India
Job Summary
Senior Content Design role in Consumer and community banking focused on planning, creating, and structuring product content within a user experience design framework; collaborate with cross-functional teams to ensure narrative consistency; develop content strategies for products and features aligned with UX principles and business objectives; create content taxonomies for better organization; adopt brand voice to communicate complex concepts clearly; analyze content performance metrics and recommend data-driven optimizations to improve user experiences; emphasize accessibility and inclusive design for diverse audiences.
Required Qualifications
- 3+ years of experience in content design, or equivalent expertise in editing, and writing - with a focus on digital products and platforms
- Experience in creating content architectures, storytelling, and clear and concise writing
- Demonstrated experience in applying accessibility guidelines and inclusive design to create user-friendly content
- Experience with iterative design techniques, incorporating user feedback and insights for continuous improvement
- Proficient technical literacy in content platforms and understanding their impact on user experience
- Adaptive learner in new financial services products and offerings
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