JPMorgan Chase & Co logo
JPMorgan Chase & CoPosted 1 week ago

Content Design & Communications, Vice President

On-siteJersey City, New Jersey, United States

Full TimeSenior LevelEnterpriseFinancial Services

Job Summary

Develop and execute comprehensive communication strategies for the Global Finance Technology organization, crafting content for executive messages, global events, and strategic initiatives. Design and maintain dashboards and reports to track key performance indicators, utilizing advanced data analytics to provide actionable insights for operational decision-making. Measure communication effectiveness through data-driven assessments and collaborate with cross-functional teams to mitigate risks and champion inclusive cultural programs. Lead stakeholder management to influence decision-making and foster engagement across a 1,600-person organization.

Required Qualifications

  • 5+ years of experience or equivalent expertise in content design, editing, writing, strategy, process, and architecture, focusing on digital products and platforms
  • Proven experience in communications, content design, or a related field, within a corporate or technology environment
  • Expertise in written and verbal storytelling, crafting clear, engaging content that effectively conveys complex information
  • Excellent verbal communication skills and experience collaborating with senior leaders
  • Strong creative problem-solving skills, data-driven critical thinking, and a willingness to learn (e.g., identifying trends and patterns using a diverse and ever-growing toolkit)
  • Ability to design effective content architecture, organizing and structuring content for enhanced user experience and easy navigation within products or websites
  • Experience with data visualization tools such as Tableau, Databricks, or similar platforms to develop and maintain dashboards and reports
  • Strong organizational skills and the ability to manage multiple projects simultaneously
  • Ability to build relationships and influence, organize, and direct people across various seniorities, teams, and departments

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