Content & Community Manager
On-siteOttawa, Ontario, Canada
Job Summary
Manage Trellis' social presence across LinkedIn, Facebook, Reddit, and other channels by creating, scheduling, and publishing content in partnership with Product Marketing and leadership. Develop recurring editorial themes tied to product launches, customer stories, and industry trends, then turn these insights into posts, clips, blogs, and sales-supporting materials. Support community-led launches and events ranging from webinars to trade shows, coordinating logistics, speakers, and creative requirements while building relationships with partners and industry voices. Measure engagement, audience growth, and event participation to track contributions to pipeline. This hands-on role requires writing, editing, and project management skills to help Trellis show up consistently across digital communities and industry conversations.
Required Qualifications
- 3+ years of experience in content marketing, social media, community, events, or field marketing
- Hands-on experience managing brand social channels and creating content
- Strong writing, editing, and communication skills
- Strong project-management and organizational abilities
- Experience supporting virtual and in-person events
- Good judgment around brand voice, social engagement, and public conversations
- Ability to manage multiple timelines, stakeholders, and content streams
- Strong relationship-building and interpersonal skills
- Experience measuring content, social, and event performance
- Willingness to travel for key events
Desired Qualifications
- Experience in B2B SaaS, ecommerce, advertising, marketplaces, or technology is an asset
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