Contact Development Representative (CDR)
RemoteCanada
Job Summary
Research and validate contact information to confirm individuals' roles within buying groups using databases, web research, and social media. Build and update account maps and buying group structures while identifying target personas and roles involved in purchase decisions. Log validated contacts and track discovery activities in Salesforce, providing weekly updates of mapped buying groups. Support marketing programs by driving registrations and attendance follow-up, ensuring accurate alignment between campaigns and opportunities. Partner with Revenue Development Representatives, inside sales, and marketing teams to ensure smooth handoffs while complying with service-level agreements. Maintain high-volume activity with a proactive investigative mindset to create high-quality opportunities.
Required Qualifications
- Bachelor's degree
- 1–3 years of experience in customer-facing, marketing, research, or sales-related roles
- Strong research skills
- Attention to detail
- Ability to use CRM systems
- Contact databases
- Social media research tools
- Excellent written and verbal communication skills
- Self-starter
- Curiosity
- Adaptability
- Motivation to meet activity targets
- Strong interpersonal skills
- Comfort with ambiguity
- Adaptability to new processes and priorities
- Proactive problem-solving
- Investigative mindset
- Team-oriented
- Willingness to learn
- Willingness to be coached
- Energy
- Discipline
Desired Qualifications
- Salesforce
- English major
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.