Contact Center Sales Representative
On-siteSydney, Nova Scotia, Canada
Job Summary
Make outbound calls to prospective and existing customers, presenting tailored solutions and handling objections to close sales. Maintain accurate records of calls, leads, and sales in the CRM system while meeting or exceeding daily, weekly, and monthly targets. Follow scripts and compliance guidelines to ensure quality and consistency, collaborating with team members to share insights and improve strategies. This role requires fluency in English and Spanish, a high school diploma, and 1–2 years of sales experience in a contact center or telesales environment. Candidates must be authorized to work in the country and willing to submit to a Level II background check and drug screening.
Required Qualifications
- Must be 18 years or older
- High school diploma or equivalent
- 1–2 years of sales experience in a contact center or telesales environment
- Fluent in English and Spanish (spoken and written)
- Excellent communication, persuasion, and negotiation skills
- Ability to work under pressure and consistently meet targets
- Familiarity with CRM platforms and sales tools
- Must be authorized to work in the country where the job is based
- Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint
- Must be willing to submit to drug screening
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