Contact Center Sales Agent (Remote - NS)

Convert qualified leads into bookings by engaging with guests through phone, email, and chat using a strategic consultative sales approach. Own your sales pipeline in Salesforce by logging activity, tracking follow-ups, and managing opportunities to closure. Drive revenue across B2C and B2B channels by recommending travel experiences based on guest needs while maximizing performance through disciplined lead follow-up and outbound re-engagement. Deliver exceptional service while achieving KPIs tied to conversion, retention, call quality, and guest satisfaction. This full-time role begins October 7, 2026, with a base rate of $19.35 CAD/hour plus uncapped performance incentives. You will work rotating shifts across a 7-day contact center operation, including mornings, evenings, weekends, and holidays, with flexibility to support overtime during peak seasons.