Contact Center Representative
Remote · Tyler, Texas, United States or United States
Tyler, Texas, United States or United StatesRemoteFull TimeEntry LevelNo RequirementSmall
Type
Full Time
Level
Entry Level
Education
No Requirement
Company size
Small
Job Summary
The Contact Center Representative is responsible for answering incoming calls, scheduling and coordinating patient appointments, and providing extraordinary customer service in a medical office environment.
Required Qualifications
- Extraordinary Customer Service and Team Member Relations – REQUIRED!
- Minimum of 1 year of medical office experience
Desired Qualifications
- Multiline phone system experience preferred
- NextGen or other similar medical office software
- Strong interpersonal skills
- Ability to communicate clearly and concisely
- Willingness to grow
- Professional appearance
- Computer skills
- Multitasking
- Time management
- Organizational skills
- Attention to detail
Additional Requirements
- Valid driver’s license
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