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MCIPosted 1 month ago

Contact Center Recruiter

On-siteSavannah, Georgia, United States

Full TimeAssociates DegreeLarge

Job Summary

Manage end-to-end recruitment for contact center roles, including agents, team leads, and support staff. Source candidates through job boards, social media, referrals, and recruitment events. Conduct interviews, assessments, and background checks while coordinating with hiring managers to understand staffing needs and timelines. Maintain accurate recruitment records and reports to ensure a positive candidate experience throughout the hiring process. Support employer branding and recruitment marketing initiatives. Complete a full application including screening questions and a pre-employment test to be considered.

Required Qualifications

  • Associates Degree, Certification or Equivalent Combination of Training and Experience
  • 1+ years of experience in recruitment, preferably in a BPO or high-volume environment
  • Must be authorized to work in the country where the job is based
  • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint
  • Must be willing to submit to drug screening

Desired Qualifications

  • Strong sourcing, interviewing, and candidate evaluation skills
  • Familiarity with applicant tracking systems (ATS) and recruitment tools
  • Excellent communication and organizational skills
  • Ability to manage multiple roles and deadlines simultaneously

Additional Requirements

  • Must be authorized to work in the country where the job is based
  • Must be willing to submit to drug screening, if applicable
  • Must be willing to submit up to a LEVEL II background and/or security investigation

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