Contact Center Agent - Remote / Home

Answer incoming calls, make outbound follow-up calls, and assist customers via email and chat to resolve inquiries and complaints. Provide product and service information while maintaining accurate records of all customer interactions. This role requires excellent verbal and written communication skills, strong problem-solving abilities, and the capacity to work in a fast-paced environment. You will escalate issues as needed and serve as the first point of contact for clients at Murphy Business & Financial Corporation.