Contact Center Agent
On-siteRiyadh, Riyadh Region, Saudi Arabia
Riyadh, Riyadh Region, Saudi ArabiaOn-siteFull TimeBachelors DegreeSmall
Full TimeBachelors DegreeSmall
Job Summary
Manage inbound and outbound sales, telemarketing, and customer service calls across all channels including WhatsApp, email, and live chat. Serve customers by handling inquiries, complaints, and feedback while selling event tickets and booking experience reservations. Support merchants and service providers by collecting leads, resolving issues, and managing their experience listings. Maintain company policies, equipment, and performance indicators while adhering to strict working hour schedules and deadlines. Requires a diploma or bachelor's degree, strong English and Arabic skills, and 1-2 years of experience.
Required Qualifications
- Diploma Degree or bachelor's degree
- Fresh Graduates, 1-2 years of experience
- Excellent communication skills
- Good customer service skills
- Good command of English and Arabic Languages
- Good Computer skills
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