Consumer Loan Professional
$37,440–$37,440 year
On-siteDickson, Tennessee, United States
Job Summary
Process credit loan applications by analyzing customer financial information and proactively contact past due balances to resolve delinquencies. Present loan solutions based on customer needs while ensuring compliance with Federal, State, and Local Application Consumer laws. Maintain a cash drawer, process payments, and deliver daily deposits to specified financial institutions. Achieve consistent results by meeting or exceeding expected individual and branch goals related to the sale of company products and services. Provide exceptional customer service by proactively solving problems and enthusiastically presenting all available sales products.
Required Qualifications
- Minimum of one (1) year of experience in a customer service or sales position
- High school diploma or equivalent
- Reliable transportation
- Excellent written and verbal communication skills with the ability to communicate effectively with customers and company personnel
- Working knowledge of Microsoft Office or similar programs with the ability to learn financial services programs
- Ability to complete essential duties/functions in a timely, accurate manner
- Demonstrated problem-solving skills and interpersonal skills in demanding situations
- Must obtain applicable, required licenses to sell insurance products offered to customers by the branch
- Must perform work related tasks at the assigned branch location except in the event of an emergency as determined by the company in consultation, as necessary, with applicable regulatory agencies
- Saturday hours required seasonally and as business needs require
- Must occasionally lift and/or move up to twenty (20) pounds
- Specific vision abilities required by this job include close vision and the ability to adjust focus
- Drug/Alcohol/Smoke-free workplace
Desired Qualifications
- Cash Handling, selling and/or collecting experience
- Some college coursework
- Bilingual fluency in Spanish/English
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