Consumer Loan Processor I
On-siteAltadena, California, United States
Job Summary
Handle a high volume of loan applications submitted via online, phone, or branch channels by reviewing documentation to verify income and collateral. Evaluate applicant eligibility using credit scoring and analysis to make lending decisions aligned with Consumer Lending Guidelines. Identify financial needs and empower members through product advice, while preparing accurate documents for funding. Explain denial reasons and provide guidance for improvement when necessary. Collaborate with branches and internal departments to support lending efforts while adhering to established Service Level Agreements for processing timeliness. Requires two years of loan processor experience, working knowledge of consumer lending regulations, and strong critical thinking skills. Competitive compensation includes medical, dental, vision, life insurance, 401k matching, PTO, and educational reimbursement.
Required Qualifications
- High school diploma, GED, or equivalent
- Minimum two years' experience as a loan processor or originator, working in a computerized environment
- Working Knowledge of consumer lending concepts, regulations and practices
- Ability to effectively collect and analyze data, including income documentation
- Demonstrated ability to read, decipher and discuss credit report data and codes
- Demonstrated ability to promote and cross-sell additional products and services
- Basic math, personal Computer and 10-key skill
- Excellent critical thinking skills
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