Consumer Care Specialist - Lexington, SC location

Greet clients and visitors; answer phones and direct callers; schedule and log appointments; track appointment status; register new clients and update records; verify insurance benefits with providers; collect payments for services; support miscellaneous administrative tasks. Key skills include proactive scheduling to maximize therapists' productivity, proficiency with email and Excel, multitasking between phones, lobby assistance, and communicating calmly with clients, insurers, and team members. The role supports FYZICAL’s physical-therapy-focused clinics and their emphasis on high-quality client care and administrative efficiency.