Consumer Banker III (Breiel)
$40,498–$49,005 year
On-siteMiddletown, Ohio, United States
Job Summary
Open accounts, perform maintenance, and run teller drawers as needed. Support client engagement through active calling, conversations, and follow-up to deepen relationships with existing and prospective FFB clients. Partner with internal constituencies to provide expertise on service and solutions, ensuring client follow-up calls occur within proper timeframes. Maintain operational and risk management standards while assisting clients transact business within the branch, drive-thru, and via phone and email. Model First Financials mission and values, lead site center huddles, and consistently meet sales, service, and referral goals. Provide digital assistance for clients and stay current on complex bank products and procedures. Adhere to all compliance and regulatory procedures including Bank Secrecy Act and AML requirements.
Required Qualifications
- 3-4 years of experience in coaching and/or mentoring in a retail environment
- 3-4 years of personal experience in sales and service with previous success in achieving sales and service goals in a retail environment
- 3-4 years demonstrated prior success with achievement of performance goals
- High school diploma or general education degree (GED) required
- 4-5 years related experience and/or training; or equivalent combination of education and experience
- Ability to serve a wide variety of client needs according to bank policy and procedures
- Ability to lead teams as needed
- Ability to lead outside sales efforts
- Works with limited supervision
- Follows established guidelines
- Applies guidelines with proficiency
- Collaborates with senior role or Supervisor
- Uses subject-matter expertise to advise others
- Supports the management needs for the FCM
- Supports the management needs of market leadership
- Occasionally lifts and carries up to 50 lbs
- Frequently lifts and carries up to 10 lbs
- Frequently sits, stands, walks and drives
Desired Qualifications
- Associate's or Bachelor's degree and/or equivalent banking work experience preferred
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