Consultor Técnico - Linha Leve (Vendedor Varejo)

Deliver professional telephone and in-store customer service while explaining product guarantees, payment terms, and delivery procedures. Negotiate client conditions and manage post-sales activities including invoicing, anniversary greetings, and safety review calls. Ensure product availability by sourcing items for clients and organizing the retail floor. Proactively track supplier promotions to secure better deals and coordinate with technical teams to fulfill contracted services. Launch safety reviews in the system to maintain future VAT stock levels.