Atendimento e Lojas TIM logo
Atendimento e Lojas TIMPosted 1 month ago
EXPIRED

CONSULTOR(A) DE VENDAS ESPECIALIZADO - Loja Campo Grande Rua - Campo Grande / MS

On-siteCampo Grande, Mato Grosso do Sul, Brazil

Full TimeLarge

Job Summary

Conduct pre-consultations to identify customer needs and direct them to the most appropriate sales representative, ensuring an assertive and effective process. Empathetically approach clients to recognize their profiles, verify documentation completeness, and strategically guide them toward available services such as self-service, product tasting tables, and the Meu TIM app. Incentivate the use of new partnerships including C6, Ampli, and Live Fibra accounts, while assisting in sales and issuing GFA passwords. Monitor and drive participation in the store's NPS survey during the transaction to increase response rates.

Required Qualifications

  • Ensino Médio Completo
  • Conhecimento de planos e serviços de telefonia
  • Conhecimento de Pós Vendas
  • Técnicas de retenção e fidelização
  • Pacote Office

Desired Qualifications

  • Experiência em telefonia

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