Consulting Executive (Client Delivery)
HybridKuala Lumpur, Kuala Lumpur, Malaysia
Job Summary
Translate business strategies from audit sessions into structured outputs like sales scripts, training frameworks, and branded playbooks. Review all work with a critical eye to ensure deliverables are clear, commercially sound, and aligned with client objectives before sharing. Act as the dedicated point of contact for assigned clients, maintaining warm, proactive communication and addressing feedback promptly to strengthen relationships. Manage timelines, conduct monthly drive audits, and improve consulting SOPs to ensure consistency and scalability. Identify delivery issues early and propose workflow improvements to fix inefficiencies while keeping client folders organized and audit-ready. This role offers remote flexibility with occasional in-person expectations, including monthly office meetings and fully sponsored trips for international events.
Required Qualifications
- 1-3 years of experience in client delivery, consulting, operations, project coordination, account management, or a similar role
- Strong ability to communicate clearly, professionally, and thoughtfully
- Strong written and verbal communication skills
- High attention to detail and comfort working with systems, checklists, and deadlines
- Ability to organise complex or unstructured ideas into clear deliverables
- Demonstrated interest in working directly with clients and delivering work that creates meaningful value
- Proactive approach to client engagement, including regular check-ins, recognising client progress, and addressing challenges thoughtfully
- Ability to balance warmth and professionalism while building trusted relationships with clients as an extended partner to their team
- Familiarity with organising documentation, folders, and workflows using tools such as Google Drive, Figma, and SOP systems
- Business acumen with the ability to understand revenue models, sales processes, and team training structures (guidance provided)
- Ability to balance precision with practicality, recognising when work is sufficiently complete versus when further refinement is required
- Comfort working with sales-related materials such as scripts, objection handling frameworks, and training materials
- Ability to work independently while maintaining accountability to timelines and quality standards
- This is primarily a work-from-home role with occasional in-person expectations, including monthly office meetings, company gatherings, and events when required
Desired Qualifications
- Background in consulting, coaching, agency work, or B2B services
- Exposure to sales roles, sales training, or sales enablement materials
- Experience supporting founders, leaders, or senior stakeholders
- Interest in business growth, systems, and organisational development
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