Conseiller Relation Client
On-siteRoubaix, Hauts-de-France, France
Roubaix, Hauts-de-France, FranceOn-siteFull TimeLarge
Full TimeLarge
Job Summary
Manage judicial procedures for collective health and pension contracts, including bankruptcy and liquidation cases. Analyze impacts on contracts and implement necessary management actions while adhering to legal and internal rules. Process client and stakeholder requests via phone and coordinate with internal teams, clients, and judicial representatives. Provide personalized support and tailored responses to complex situations. Contribute to continuous process improvement and secure management practices within a specialized team.
Required Qualifications
- Experience in health insurance and/or pension management
- Mastery of management acts related to collective contracts
- Comfort in analyzing complex situations
- Mastery of client relations
- Ability to adapt communication to interlocutors
- Rigour
- Organization
- Good analytical mind
- Ability to work in a team
- Ability to collaborate with varied interlocutors
- Mastery of computer tools
- Ability to manage multiple dossiers simultaneously
Desired Qualifications
- Experience in the management of bankruptcy and liquidation proceedings
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.