CONSEILLER GEST PARTICULIERS RETRAITE F/H

Review and verify the eligibility of pension requests for individual clients, updating files and analyzing career completeness. Calculate benefit amounts and process payments according to delegated authority, while ensuring document exhaustiveness and requesting supplementary pieces as needed. Manage outgoing and incoming client contact via email, mail, face-to-face meetings, social media, chat, online services, and phone. Conduct recovery operations for undue benefits and initiate contentious procedures against individuals in compliance with group procedures. Maintain high-quality relationships with clients and partners while contributing to departmental objectives.