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KonectaPosted 1 month ago

CONSEILLER_E CLIENT À TEMPS PARTIEL F/H

On-siteMadagascar, Estado de Tabasco, Mexico

Part TimeLargeCustomer Services

Job Summary

Conduct client assistance via phone or email by providing accurate product information, resolving issues, and managing order follow-ups. Handle potential disputes while maintaining a client-focused posture with active listening and empathy. Contribute to process improvement by sharing suggestions for continuous enhancement. Requires strong oral and written French skills, adaptability to CRM tools, and a passion for technical product retention. This part-time role offers full professional training, social benefits including transport and cafeteria perks, and a structured, inclusive environment within a global service provider serving major clients in telecoms and banking.

Required Qualifications

  • Une aisance orale et écrite en français (bonne élocution, structure de discours)
  • Une posture client irréprochable (écoute, empathie, patience)
  • Une appétence pour la fidélisation, ou les produits techniques
  • Une capacité à s'adapter aux outils (CRM, scripts, outils internes)

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