Connections Coordinator
On-siteRoyal Palm Beach, Florida, United States
Job Summary
Support the Connections Director in executing the central Connections strategy and leading the team to create a welcoming environment at weekend services and campus events. Build genuine relationships with the Host Dream Team, including Parking, Campus, Auditorium, and Connect Hosts, while providing the resources and care needed for their growth. Lead The Journey experience by scheduling classes, facilitating co-facilitators, managing volunteer teams, and handling Connect Card follow-up to help guests take their next step. Collaborate with ministry leaders to implement cohesive follow-up strategies for new guests and families, while tracking key metrics on Journey, Host Teams, and New Guest Engagement. Facilitate regular team orientations and volunteer training as outlined by the Central Connections Team.
Required Qualifications
- A minimum of 4 years customer service-related experience
- Experience in recruiting, leading, and developing staff and volunteers
Desired Qualifications
- Bachelor's Degree preferred
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