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Floor & DecorPosted 3 weeks ago

Connected Customer Supervisor

On-siteFort Worth, Texas, United States

Full TimeHigh School Or EquivalentEnterprise

Job Summary

Direct all customer service associates and specialists regarding front-end operations, cashiering, and inventory accuracy. Lead inventory management, process refunds and exchanges, and oversee signage updates and price changes for store SKUs. Audit inventory control reports, review shipping logs, and resolve discrepancies in the tracking system. Clean, stock products, and manage merchandise storage areas while serving as the point of contact for e-commerce team members. Available to open and close the store Monday through Sunday.

Required Qualifications

  • Minimum of (1) year of customer service/cashier supervisory experience or 4 years of customer service experience
  • High school diploma and/or GED
  • Minimum of (2) years of computer experience in a work environment
  • Ability to lift 25 pounds or more on a consistent basis
  • Ability to sit, squat or stand for long periods of time
  • Frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl

Desired Qualifications

  • Team builders
  • Customer service champions
  • Detail oriented and highly organized
  • Excellent communication and listening skills

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