Connected Customer Supervisor
On-siteMurrells Inlet, South Carolina, United States
Murrells Inlet, South Carolina, United StatesOn-siteFull TimeHigh School Or EquivalentEnterprise
Full TimeHigh School Or EquivalentEnterprise
Job Summary
Direct all customer service associates and specialists regarding front-end operations and inventory accuracy. Demonstrate compliance with standard operating procedures for cashiering, returns, and credit close-outs. Lead inventory management by auditing reports, resolving discrepancies in tracking systems, and monitoring truck logs. Process refunds and exchanges per established guidelines while overseeing signage updates and price changes for store SKUs. Partner with the e-commerce team on inventory availability and manage store opening and closing duties.
Required Qualifications
- Minimum of (1) year of customer service/cashier supervisory experience or 4 years of customer service experience
- High school diploma and/or GED
- Minimum of (2) years of computer experience in a work environment
- Ability to lift 25 pounds or more on a consistent basis
- Ability to sit, squat or stand for long periods of time
- Frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl
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