Connected Customer Supervisor
$41,080–$64,376 year
On-siteHighlands Ranch, Colorado, United States
Job Summary
Direct all Customer Service Associates and Connected Customer Specialists regarding front-end operations, cashiering, returns, and inventory accuracy. Demonstrate compliance with standard operating procedures for credit and close-out while processing refunds and exchanges. Lead inventory management by auditing discrepancies, reviewing shipping logs, and maintaining merchandise storage areas. Oversee signage updates, price changes, and product selection assistance using the Tags-On-Demand mobile station. Supervise inventory movement, clean and stock products per standards, and serve as the point of contact for e-commerce team members regarding store availability. Available to open and close the store Monday through Sunday.
Required Qualifications
- Minimum of (1) year of customer service/cashier supervisory experience or 4 years of customer service experience
- High school diploma and/or GED
- Minimum of (2) years of computer experience in a work environment
- Ability to lift 25 pounds or more on a consistent basis
- Ability to sit, squat or stand for long periods of time
- Ability to frequently stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl
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