Connected Customer Supervisor
On-siteMount Pleasant, South Carolina, United States
Job Summary
Direct all Customer Service Associates and Connected Customer Specialists regarding front end operations, inventory accuracy, and cashiering compliance. Lead inventory management by auditing reports, resolving discrepancies in tracking systems, and monitoring truck logs. Process customer refunds and exchanges, update signage and pricing using the TOD mobile station, and stock products per store standards. Serve as the primary point of contact for e-commerce team members regarding store inventory availability. Available to open and close the store Monday through Sunday, with flexible hours to fit your schedule.
Required Qualifications
- Minimum of (1) year of customer service/cashier supervisory experience or 4 years of customer service experience
- High school diploma and/or GED
- Minimum of (2) years of computer experience in a work environment
- Ability to lift 25 pounds or more on a consistent basis
- Ability to sit, squat or stand for long periods of time
- Frequently required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl
Desired Qualifications
- Team builders
- Customer service champions
- Detail oriented and highly organized
- Excellent communication and listening skills
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