Conference Services Manager
On-siteWestminster, Colorado, United States
Job Summary
Manage all event planning, communication, and execution details for meetings, conferences, banquets, and social events from contract to completion. Prepare and distribute detailed Banquet Event Orders, group resumes, and event diagrams while coordinating with Sales, Banquet, Culinary, Front Office, and Engineering teams. Conduct pre- and post-event meetings to review logistics, maximize profitability through up-selling, and ensure accurate billing and financial documentation. Monitor event progress, address on-site issues, and maintain organized records within the hotel's sales and catering system. Represent the hotel professionally to build relationships that encourage repeat business.
Required Qualifications
- Minimum 2 years of hotel conference services, catering, or event management experience
- Strong understanding of food and beverage operations, event logistics, and meeting planning
- Exceptional communication, organizational, and customer service skills
- Proficiency with hotel event management systems (CI/TY, Opera, or similar) and Microsoft Office applications
- Proven ability to handle multiple programs and priorities in a fast-paced environment
- Professional demeanor, attention to detail, and proactive attitude
- Flexibility to work evenings and weekends to oversee events as needed
Desired Qualifications
- Bachelor's degree in Hospitality, Business, or related field
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