Conference & Events Sales Executive

Manage day-to-day enquiry handling and event coordination to support the sales team in achieving targets within budget. Directly answer all incoming group inquiries, act as the primary contact for pre-planning details, and create event function sheets to document client requirements. Execute the hotel sales process by conducting show rounds, customer entertaining, and face-to-face site visits or menu tastings. Handle general calls using questioning techniques to discuss event details, manage objections, and conduct final detail calls. Book and attend client pre- and post-event meetings while ensuring billing policies and space release procedures are followed accurately. Cover phones during busy periods and maintain accurate forecasting.