Conference & Events Coordinator PT - The Inchcolm Hotel
On-siteSpring Hill, Queensland, Australia
Job Summary
Coordinate and manage event enquiries, bookings, and administration with accuracy while supporting the C&E Sales Manager to deliver exceptional guest and client experiences. Prepare event orders, function documentation, and quotations; liaise with clients throughout the planning process to provide timely updates and conduct site inspections for clients and suppliers. Monitor event timelines to ensure all operational departments are briefed on upcoming events and maintain accurate event information, client details, and sales activity within the iVvy system. Provide administrative support including contract administration, reporting, and database management. Occasional weekend availability required for weddings and VIP clients.
Required Qualifications
- Previous experience in similar role ideally coming from Hotels or Event companies
- Solid administrative and reactive sales experience, including preparing run sheets and quotes, managing correspondence, handling enquiries, and completing post‐event follow‐up
- Proven ability to coordinate conferences, weddings, dinners, private dining and accommodation bookings with accuracy and adherence to SOPs
- Strong communication and customer service skills, with experience handling calls, booking appointments, conducting site inspections, and supporting lead generation
- Collaborative team player skilled in providing offsite and onsite event coordination, and supporting colleagues across departments
- Occasional weekend availability to support with weddings and VIP clients
Desired Qualifications
- Prior knowledge of Ivvy and Opera
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