Condition Management Account Coordinator
On-site · Dubuque, Iowa, United States
Job Summary
Handle inbound participant inquiries and perform outbound telephonic outreach to participants in the Condition Management Program; support via email and online messaging; accurately document communications; maintain strong verbal and written communication; attention to detail; training provided; role supports health and wellness initiatives at Cottingham and Butler Health and Wellness division with focus on participant engagement and elevated customer service.
Required Qualifications
- Strong verbal and written skills
- Detail oriented
- Ability to work well individually and in a team
- Customer service focus
- Willingness to be trained
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