Concierge
On-siteBoca Raton, Florida, United States
Boca Raton, Florida, United StatesOn-siteFull TimeSenior Level
Full TimeSenior Level
Job Summary
Greet visitors, answer and screen all incoming telephone calls, and route calls while taking messages as appropriate. Process incoming and outgoing mail, maintain the Emergency Phone Number Log, and update resident contact information at the front desk. Assist managers with clerical duties, page staff, and manage transportation sign-ups and maintenance request forms. Perform light housekeeping and other assigned tasks while ensuring compliance with safety policies and emergency procedures. Work flexible hours including weekends and holidays as assigned.
Required Qualifications
- High School Diploma
- Must possess a high degree of interpersonal relations skills and ability to relate to a variety of people and personalities
- Requires considerable initiative and judgment
- Must have word-processing and clerical skills
- Must be able to work flexible hours and participate in holiday activities
- Physically able to bend and reach
- Physically able to sit for extended periods of time
- Required to work weekends and holidays as assigned
- May be required to work on shifts other than the one for which hired
- May be required to work extended hours (up to 16 hours per day)
- Could be subject to hostile and emotionally upset Residents due to mental status
- Background, criminal, and drug tests as required by HR policies and procedures
- May be asked to submit to random drug test during employment
Desired Qualifications
- Friendly and professional demeanor
- Excellent customer service
- Organizational skills
- Passion for working with seniors
- Must be able to effectively lead and coach others
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