Concierge

Monitor incoming public traffic, track resident and guest movements, and respond promptly to emergencies or assistance requests. Lock and unlock doors per protocol, answer and route telephone calls, and maintain cleanliness of common areas visible to the public. Escort residents and staff to vehicles, park resident vehicles, and address equipment malfunctions or fire alarms as needed. Perform hourly rounds inside and outside the community to ensure safety, assist with maintenance orders, and set up or take down activities. Remain alert and courteous to residents, families, vendors, and visitors while maintaining a professional appearance.