Concierge

Concierge role at Summit Point, a Sonida Senior Living community in Macedonia, OH. Receptionist responsibilities include answering telephone calls and directing callers, greeting and directing visitors, handling incoming mail, coordinating pick-up/delivery of express mail, resolving customer questions and concerns, and providing information such as community address, directions, and website. Emphasizes exceptional customer service for senior residents, dependable teamwork, and supportive benefits like insurance, 401(k), PTO, and paid training. The posting highlights flexible scheduling and tech tools used to enhance resident care (Sage, Microsoft Power BI) and opportunities for education and referral bonuses.