Concierge Sales Manager
$100,000–$100,000 year
On-site · Fort Worth, Texas, United States
Job Summary
Lead daily operations at a high-volume service location in Fort Worth, overseeing staffing, floor oversight, and service quality; own sales performance for the location and guide the team toward revenue goals; establish performance expectations and coach the team with regular feedback and accountability; deliver a polished, efficient member experience and identify opportunities to grow relationships and revenue; monitor KPIs such as sales volume and conversion rates and act on data insights; address performance gaps with clear paths to resolution; requires a proactive, results-driven leader with a background in hospitality, premium retail, or elevated service settings.
Required Qualifications
- 10+ years leading teams in service-driven environments
- experience spanning operations and sales
- track record of achieving and surpassing sales goals
- comfort owning KPIs and data-driven decision-making
- hospitality, premium retail, or elevated service settings experience is a plus
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