Concierge/Receptionist - Full-Time
On-siteHuntsville, Alabama, United States
Job Summary
Greet visitors, business contacts, family members, and team members while operating the telephone system and answering calls. Maintain personnel records, daily resident census, and files; receive, separate, and distribute incoming and outgoing mail. Assist the Executive Director and Business Office Manager with administrative duties, supply ordering, billing, and document preparation. Recognize and report resident emergencies immediately, perform CPR, and uphold strict confidentiality for all Community data. Create a warm, optimistic atmosphere for residents, families, and coworkers.
Required Qualifications
- High School Diploma or equivalent
- at least one year of previous experience in a clerical or reception role
- strong organizational skills
- ability to follow-up
- detail-oriented
- ability to multi-task
- ability to prioritize projects and objectives while meeting deadlines
- proficient computer skills utilizing Microsoft Office, Excel, and Adobe
- strong customer service skills
- strong professional appearance at all times
- ability to perform Cardiopulmonary Resuscitation (CPR)
- ability to maintain strict confidentiality on all Community data
- ability to maintain confidentiality of all pertinent personnel information in accordance with the Privacy Act
- ability to recognize, respond and/or report resident emergency immediately
- ability to create and maintain an atmosphere of warmth, optimism, and interest in the needs of residents, families, visitors, and coworkers
- ability to communicate with and support residents, families, visitors, etc.
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