Concierge PT 1P 7P
On-siteCumming, Georgia, United States
Job Summary
Greet residents, families, and visitors with empathy, answer phone inquiries courteously, and assist with scheduling new hires and routing mail. Serve residents in the dining room, assist with housekeeping and laundry duties, and ensure residents sign out when leaving the community. Address residents by name, respond to requests for assistance, and provide information to prospects regarding the community. Follow established policies, HIPAA regulations, and safety procedures while reporting hazards immediately to a supervisor. Participate in trainings, meetings, and special projects as assigned, and assist the Business Office Manager when needed.
Required Qualifications
- High school diploma or general education degree (GED)
- Ability to read and comprehend simple instructions, short correspondence, and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization
- Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
- Ability to deal with problems involving a few concrete variables in standardized situations
- Knowledge of Microsoft Office Suite
- Less than one year related experience or training
- Equivalent combination of education and experience
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