Concierge
On-siteLexington, Kentucky, United States
Job Summary
Oversee the community entry area by greeting visitors, residents, and prospective candidates while offering beverages and managing wait times. Answer incoming calls within two to three rings, complete messages with pertinent details, and coordinate transfers to the appropriate community associates. Manage resident and family appointments for services such as hairdressing and transportation, and deliver get well and sympathy cards after obtaining community leader signatures. Assist in recruitment by capturing candidate information onsite and perform assigned administrative duties including data entry and monitoring the Bistro area for atmosphere and cleanliness.
Required Qualifications
- High School Diploma/ GED
- Proven customer service experience and skills
Desired Qualifications
- Knowledge and experience in the Senior Living Industry
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