Concierge, Night Shift (11PM-7AM)
On-site · Portland, Oregon, United States
Job Summary
Night-shift Concierge position staffing the reception desk (11 PM–7 AM) at a community, monitoring telephone/fax/resident call system/exits, performing clerical and security tasks, and assisting residents. Requires 18+ years old, ability to work with minimal supervision, strong English communication, confidentiality, teamwork, and customer service; non-exempt hourly with duties overseen by the Executive Director or Business Office Manager.
Required Qualifications
- Must be 18 years of age
- Ability to work with little supervision and maintain a high level of performance and customer service
- Demonstrated ability to communicate effectively in English, both verbally and in writing, with residents, guests, and staff
- Meet state related requirements (if applicable to position)
- Ability to work in a team setting and be a team player
- Maintain a positive, respectful, and professional approach with coworkers and residents
- Ability to keep all business and operations information confidential
- Possess organizational skills and ability to problem solve
- Possess excellent customer service and public relations skills
- Ability to work under time constraints and meet department deadlines while adhering to policies, procedures, and standards
- Ability to periodically move about on foot in the community to perform security checks and assist residents, particularly for long distances or periods of time
- Satisfactorily pass Sunshine’s and state regulated criminal record clearance, health screening and TB clearance (if applicable)
Desired Qualifications
- Experience in computer use and relevant software applications are preferred
- NOC shift experience
- Ability to work with little supervision and maintain a high level of performance and customer service (as desirable)
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