Concierge
On-siteNeenah, Wisconsin, United States
Job Summary
Answer incoming calls with a smile, record messages, and route calls to appropriate destinations. Perform general clerical functions including typing, memos, filing, and processing facility mail while operating office equipment. Screen and direct all visitors, communicating respectfully with guests, residents, families, and team members. Champion hospitality by delivering excellent customer service to residents, families, visitors, and vendors to ensure an attractive home environment fostering engagement and purposeful living. Work every other weekend from 9am to 5:30pm. Join a growing senior living community dedicated to helping seniors live life on purpose.
Required Qualifications
- High school diploma or equivalency
- Ability to read, write, speak & understand the English language
- Empathy for the challenges experienced by residents, families and team members
- Problem-solving skill sets
- Demonstrated computer skills
- Ability to interact with a variety of electronic devices
- Ability to communicate effectively verbally and in writing using the English language
- Ability to handle multiple tasks simultaneously
Desired Qualifications
- Previous experience working with seniors
- Desire to serve and care for seniors
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